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06 · Service

Concierge Services

Personal support, before, during, and after the trip.

White-glove concierge — reservations, private access, and the small requests that make a journey feel effortless.

Who it's for
  • Existing Kayo travelers between trips
  • Clients hosting guests or planning entertaining at home
  • Private clients who want a single number to call
What's included
  • Restaurant, gallery, and event reservations worldwide
  • Ticketing for premium sport and cultural events
  • Private transfers and short-notice logistics
  • Gifting and last-mile requests
How we work

The engagement

Step 01
Onboard

We build your preferences file — dietary, seating, hosts, favorite cities.

Step 02
Request

One channel: text, email, or call. We handle the rest.

Step 03
Follow up

We check in after every reservation and log what worked.

Investment

Engagement tiers

Indicative pricing. Every engagement is scoped in writing before we begin.

Tier
Pay-per-Request
$250
per request
  • No membership required
  • Same-day response
  • Ideal for occasional needs
Request this tier
Most requested
Concierge Membership
$4,800
per year
  • Unlimited requests
  • Dedicated concierge
  • Priority reservations
  • Preferred partner rates
Request this tier
Tier
Household
$12,000
per year
  • Up to 6 household members
  • Shared preferences file
  • 24/7 line
Request this tier
FAQ

Frequently asked

Do I need to be an existing client?+

No — concierge is available on its own. Existing travel clients receive priority routing.

What's your response time?+

Same-day for members; typically within a few hours. Truly urgent requests are handled immediately.

Do you charge markup on reservations?+

No. Reservations are booked at the venue's rate; our fees are the membership or per-request charges above.

Next step

Let's talk about your engagement

Send a short brief. A senior partner will respond within one business day to schedule a discovery call.

Explore further

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